Privacy Policy
Privacy Statement – Icon Electronic Security
We are committed to safeguarding the privacy of our customers, its employees and agents. This
policy sets out the basis on which any personal data we collect from our customers, or that you
provide to us, is processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Icon Electronic Security is a “Data Processor” and a “Data Controller” which means that we are
responsible for processing and controlling data on behalf of our customers. We are required
under data protection legislation, to notify you of the information contained in this privacy notice.
What information do we collect?
We only collect and process certain information which relate and are wholly specific to the services that we provide to our customers, its employees and/or agents. This information includes but is not limited to:
Business and personal email addresses and contact numbers of our customers, their employees, and/or agents.
We also collect cookies on our website for performance related tasks
Using our website: How we use Cookies
Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience and send you relevant content that we feel you would be interested in. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org
How do we use your personal data?
We may use your personal data to:
Respond to orders, queries or applications submitted by our customers
Carry out obligations in relation to any agreement you have with us
Anticipate and resolve problems with any services supplied to you by Icon Electronic Security
To comply with applicable law(s) (for example, to comply with a search warrant, subpoena or court order)
If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows or requires us to do so.
Disclosing your personal data to others
We will not share your personal data with others, unless:
We are obliged under a legal obligation to disclose or share your personal details.
Specifically requested to do so by our customers
Our business enters a joint venture with – or is sold to or merged with – another business. We may then share your personal details with our new business partners or owners.
Where we store your personal data
All information and data that is collected and retained is held in Secure and Private storage.
How long do we retain personal data sent to us by our customers?
We only keep your personal data for as long as is necessary to fulfil the purposes we collected it
for, including for the purposes of satisfying any legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature
and sensitivity of the personal data, the potential risk of harm from unauthorised use or
disclosure of your personal data, the purposes for which we process your personal data – and
whether we can achieve those purposes through other means – and the applicable legal
requirements.
How secure is your data?
We have internal procedures as well as computer interfaced protective barriers to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Your rights
If you want to review, verify, correct or request erasure of your personal information, object to
the processing of your personal data, or request that we transfer a copy of any personal information to another party, please write to us at Icon Electronic Security, 14 St. Brigids Green, Artane, Dublin 5, D05 F6C0, or email iconelecsec@eircom.net.
You will not have to pay a fee to access your personal information (or to exercise any of the
other rights). However, we may charge a reasonable fee if your request for access is clearly
unfounded or excessive. Alternatively, we may refuse to comply with the request in such
circumstances.
Your right to complain
If you have any problems with the way that we are processing your personal data, you should
contact the Data Protection Commissioner. The DPC can be contacted by telephone on 1890-252231 – or by email at info@dataprotection.ie .
You can also visit the DPC website by following this link: https://www.dataprotection.ie
Changes to our privacy policy
We keep our privacy policy under regular review and any updates will be posted on our website. If you have any questions about this privacy notice or how we process your personal information, please contact on any number at the top of this document.